Mid Sussex Health Care

The Health Centre, Hurstpierpoint The Health Centre, Hassocks

Appointments

How to see your doctor


At each of the three Health Centres, the Practice offers routine pre-bookable appointments as well as a number of ?book on the day? appointments for urgent medical problems. You will normally see your ?usual doctor? unless he or she is not available, when you will be offered an appointment with another doctor at the Practice (this may be a locum if a doctor is on leave). All of the doctors at each of the Health Centres will be able to deal with any of your problems as they will have full access to your medical records.

Please remember when booking appointments that we have three surgeries and the doctors normally work at each of the sites as follows:

  • Hurstpierpoint
    Dr Cook; Dr Wilson; Dr Thomson; Dr Graham
  • Hassocks
    Dr Purwar; Dr Lewis; Dr Lynch; Dr Hancock
  • Ditchling
    Dr Toynbee; Dr Nelson (Dr Lewis also works at Ditchling on a Tuesday)

Appointments can be made for all three surgeries by telephoning 01273 834388, by calling in to your surgery, or online. Please make separate appointments if more than one member of the family needs to be seen.

If you cannot keep your appointment, please let us know as soon as possible so that it can be offered to another patient and thus avoid a wasted appointment.

Our surgeries have access for the disabled.


^ Top of page

emergency appointments


Please try to book all routine appointments a few days in advance, including those for blood pressure checks, medication checks, HRT checks, appointments for results or for ongoing conditions. We will endeavour in these instances to offer you the doctor of your choice.

If your condition requires urgent medical attention on that day, and all our appointments are taken, we will always see you. However, if you are unsure, a doctor or nurse will be pleased to give you telephone advice.


If an emergency appointment is necessary, we will obviously not be able to give you a choice of doctor and you may have to wait to be seen.

^ Top of page

Telephone Advice


The doctors and nurses are happy to give advice over the telephone for problems which do not require an appointment or visit. It is helpful to let the receptionist know your details. The receptionist will ask for a contact telephone number where the doctor can ring you back when available. Please note that reception staff are, for the most part, not medically qualified and are unable to give you medical advice. Please do not phone before 8.30am or after 6.00pm if your call is not urgent.

^ Top of page

BOOK APPOINTMENTS ONLINE


You can now book an appointment with a doctor online via SystmOnline.



Please note that these appointments are only for consultations with a doctor, or for the Minor Illness Clinic. All appointments for blood tests, dressings, procedures, implants, coil fits, etc. are either done by a nurse, or require a nurse to be present, and must be booked by telephone or at the surgery in order to ensure that you are given an appointment with the correct staff member.


Please refer to the How to See Your Doctor section with the days and surgeries the doctors work before making your appointment.

  • Click here to book an appointment online via SystmOnline if you are an existing user.
    In order to use this service you must have previously obtained the necessary security access codes. Please call at reception for details. Please bring photo I.D.
    Read more about this service ?

^ Top of page

Minor Illness Clinic


We have a Practice Nurse-led minor illness clinic known as the Express Clinic. This is held on Monday, Tuesday and Wednesday from 11.00am-12.00pm. The nurse will be able to deal with the following conditions:

Coughs, Colds and Flu, Sinusitis, Ear ache, Sore Throat, Fever, Rashes, Eye soreness/infection, Diarrhoea/vomiting, Cystitis, Eczema, Hay fever, Boils, Insect bites/stings, Skin infections, Styes, Vaginal discharge/Thrush, Emergency contraception, Emergency Asthma, Ingrowing toenails, Head lice.

Unfortunately, the Nurse is unable to see patients with Chest pain, Abdominal pain, Back pain or Babies/Children under 5.

The Aim of the Clinic is to provide more choice for patients seeking treatment for minor illness. She will be able to provide patients with prescriptions and also refer to a GP immediately if further medical advice is needed there and then.

The Receptionist may ask the nature of your illness to ensure you see the appropriate health professional. You should also be able to book an Express Clinic appointment online if you have been registered for this service. Please ask at Reception for details.


^ Top of page

Website last updated 02/09/2010