Appointments
The practice offers a number of pre-bookable appointments as well as
'book on the day' appointments at all three Health Centres. You will
normally see your preferred doctor unless he or she is off duty,
when you may be seen by one of the partners or (when your doctor is
on holiday) by a locum doctor who is fully qualified to deal with
any of your problems and has access to your records.
Please remember when booking
appointments that we have 3 surgeries and that your doctor works at
one of the sites as follows:
- Hurstpierpoint
(for Drs Cook, Thompson, Wilson & Allman)
- Hassocks
(for Drs Moore, Purwar, Lewis; note Dr Bowie is here on Monday
pm and Wednesday all day)
- Ditchling
(for Drs Toynbee & French; note Dr Bowie is here on Tuesday pm
and Thursday am)
Appointments can be made by calling at your surgery, by
telephoning the receptionist or
online. If you cannot keep your appointment
do let us know, and please make separate appointments if more
than one member of a family is to be seen.
Our surgery has access
for the disabled.
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Please try to book all routine appointments a few days in advance,
including those for blood pressure checks, medication checks, HRT
checks, appointments for results or for ongoing conditions. We will
endeavour in these instances to offer you the doctor of your choice.
If your condition is urgent and all our appointments are taken, we
will always see you on the same day in our emergency clinic.
However, these are five-minute appointments only and therefore
cannot be used for ongoing complaints. These slots are offered for
EMERGENCIES ONLY and if a problem is not an emergency you will be
asked to book a routine appointment. If you are unsure, a doctor or
nurse will be pleased to give you telephone advice.
If an emergency
appointment is necessary, we will obviously not be able to give you
a choice of doctor and you may have to wait to be seen.
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The doctors and nurses are happy to give advice over the telephone
for problems which do not require an appointment or visit. It is
helpful to let the receptionist know your details. The receptionist
will ask for a contact telephone number where the doctor can ring
you back when available. Please note that reception staff are, for
the most part, not medically qualified and are unable to give you
medical advice. Please do not phone before 8.30am or after 6.00pm if
your call is not urgent.
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You can now book appointments online via Emis Access.
Please refer to the How to See
Your Doctor section with the days and surgeries the doctors work
before making your appointment.
-
Click here
to book an appointment online via EMIS Access if you are an
existing user.
In order to use this service you must have previously obtained
the necessary security access codes. Please call at reception
for details. Please bring photo I.D.
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