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Latest News

Thursday 20th June - Telephone Problems 

We are experiencing technical problems with our phone lines since the power cut which affected Hurstpierpoint earlier this pm.  Please bear with us while we try to get this fixed.  We are doing all we can to restore normal service.  The problem is with BT Exchange and this may not be mended until Friday 21st June. 

If a medical emergency arises please dial 999.  For routine appointments please try again tomorrow when we should be back to normal. 

We apologise for any inconvenience.


Evening surgeries have now moved from Burgess Hill are being held Mon-Fri at Hurstpierpoint 4-8pm and some Saturdays 8-12.  You must book an appointment as this is not a walk-in clinic and covers patients from other surgeries in the area.

Patient on line Smartphone Apps

Please see links below to SystmOnline for patients smartphones and tablets (one for Apple and one for Android).


Apple iPhones and iPads:


For Android devices:

Logging into Systm Online for the first time

You should have been given a username and temporary password by the receptionist after they have activated your account. You will need to log in to your new account before midnight in order to set a new password.

In order to log into your account you will need to go to the web address on your letter and then scroll down to the bottom of the page and click on the logo. 

You will then be prompted to enter your username and password and should then be directed to update your password.

Should you have any problems logging in or forget your password at any time please bring photo ID to the reception desk and ask for a password reset.

NHS Health Checks

As a practice we have elected to not offer NHS Health Checks for 40-74 year olds because of the lack of evidence of benefit, and the risks of detecting 'illness' that would not cause any harm. The recent Cochrane review of 14 trials (with 182,880 participants) demonstrates this clearly, and  includes an excellent plain language summary.
Furthermore, we believe this to be a waste of public resources, not targeting the population who stand to benefit the most. Please read the Cochrane review link above for an explanation of the science behind this decision. 


We will soon be required to supply your personal and confidential medical information to the Health and Social Care Information Centre (HSCIC).  This information will be taken from the practice in a form that can identify you.  The practice has NO choice but to allow the HSCIC to extract this information.  However, individual patients can instruct their practice to stop the transfer of their data.  For more information on the reasons for this data extract and how to opt out of sending your confidential information ask the receptionist for a leaflet or go to the website at


Health News from the BBC and the NHS

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